DILMAH TEA as the promoter of Sri Lankan family tea business under the “Dilmah” brand name has championed quality, authenticity and variety in tea. DILMAH TEA pioneered the concept of Single Origin Tea in 1988 when the family company went against the prevailing industry direction to declare its commitment to authenticity. Garden fresh, unblended tea is a hallmark of Dilmah and offers a unique taste of unblended Ceylon Tea packed at source.
The wider Purpose of Dilmah is connected with the uniqueness of DILMAH as the world’s first producer owned tea company. At the time Dilmah Founder Merrill J. Fernando began his effort to launch his own, fully Sri Lankan, Ceylon (Sri Lankan) Tea brand, a colonial economic system prevailed in countries producing tea, coffee and cocoa, which led to the accrual of value in developed economies which were extracting value from the efforts of tea, coffee and cocoa workers, to their own disproportionate benefit and the disadvantage of the generally less developed economies in which these crops are grown.
DILMAH TEA retains its earnings in Sri Lanka and shares a minimum 15% of Dilmah and ancillary company profits with the community through the work of the MJF Charitable Foundation. An additional amount accrues to Dilmah Conservation that has the obligation to deliver direct, positive and far reaching environmental initiatives including environmental education and advocacy. Our business is driven by our Founder, Merrill J. Fernando’s vision that Business is a Matter of Human Service. In fulfillment of this vision, MJF Charitable Foundation and Dilmah Conservation as an integral part of DILMAH TEA, have committed to the conservation and restoration of the environment as well as protection of human rights of its workers in its factories, estates and associated businesses as well as women, men, girls and boys of our communities.
DILMAH TEA’s internal procedures ensure that all its international dealings are conducted in accordance with all applicable legal and regulatory requirements and the highest standards of ethical business conduct.
It is the responsibility of all DILMAH TEA employees to follow the principles of business ethics enumerated herein and report an infringement or suspected infringement, legal or regulatory, to the CEO or to their direct manager or to a member of the Compliance Team in accordance with the company policy on this subject.
DILMAH TEA will regularly and continually assess its ethical business performance standards to ensure that they incorporate local and international best practices in ethical, professional and legal standards of conducting business, while reflecting changing social and environmental priorities.