Quality Certifications & Awards

Dilmah Tea is known to be the best Ceylon tea brand which brings you the goodness of the country’s incredible tea culture in a cup. The quality certifications and awards that the company has won throughout the years will help you understand why Dilmah is considered to be one of the best luxury tea brands in the world.

Sedex Members Ethical Trade Audit (SMETA)

Sedex Members Ethical Trade Audit (SMETA) is one the most widely used social audit programmes , providing a compilation of best ethical audit techniques . It provides a globally -recognized way to assess responsible supply chain activities, including labour standards , health and safety , the environment and business ethics. SMETA has been developed by the Sedex Stakeholder Forum (the SSF) and designed for suppliers to share one audit with multiple customers, meeting multiple customer requirements and reducing duplication in ethical auditing.

Each SMETA audit carries a unique reference code to ensure the SMETA audit is appropriately validated.

Dilmah was audited by SGS in accordance with SMETA Best Practice Guidance and SMETA Measurement Criteria, covering four pillar audit requirements which included Labour standards, Health & Safety, the Environment and Business ethics.

The scope of this ethical audit was against the ETI Base Code, Universal rights covering UNGP, Management systems & code implementation, Responsible recruitment, Entitlement to work & immigration, sub-contracting, the Environment and Business Ethics .