Dilmah Tea - For lovers of tea

Careers at Dilmah

Together at Dilmah, everything we do is committed to Quality, Ethics, Authenticity, Creativity and Innovation. Whether our role is to design the ultimate pack of tea or to process and package the tea or to promote products, we are united by the same mission: to offer goodness and inspiration to every tea lover in the world. We do business across over 100 countries and we need teams that truly reflect the diversity of our consumers and those who can create breakthrough innovations for tea drinkers globally.

If you are interested in a dynamic career in an ethical conglomerate, apply for a vacancy or submit your CV here.

Apply for a vacancy  Submit your CV

 

“What I truly value in working for Dilmah is its strong emphasis on integrity and its remarkable contribution towards the tea industry, humanity and conservation. This is a sense of purpose that I truly value. Despite being an operation that is in a developing country. It operates at a world class level despite being based in a developing country.”

Nishanthi Amaratunga, Head of International Retail, Dilmah Ceylon Tea Company

 

Our Founder’s passion for blending traditional ideas with innovative strategies has driven us to continuously change and grow on food safety and quality management systems for improvement.

Vajira Karunathilaka, Group Head of Quality Assurance, Dilmah Ceylon Tea Company
Tea leaf teal background pattern

Employee Well-being & Work-Life Balance

Dilmah adopts a holistic, employee-first mindset — promoting physical, mental and emotional health, offering various fitness programmes, and regular social and recreational events and counselling, to maintain high morale amongst our team members.

Learning, Development & Career Growth

Through structured onboarding, training, mentoring, ongoing performance evaluation, and the Dilmah Internship Programme (DIP), we invest in strengthening employee capabilities and empowering future leaders.

Employee Engagement, Participation & Grievance Handling

Features like townhall meetings, open-door practices, a Joint Consultative Committee (JCC), and transparent grievance processes encourage dialogue, voices being heard, and issues being resolved effectively.

Performance Management, Rewards & Benefits

We conduct appraisals tied to KPIs, competencies, and company values through a Balance Score Card Concept. Compensation is benchmarked via industry salary surveys, with clear and fair remuneration and benefits structures.

Ethics, Governance & HR Policy Compliance

Dilmah’s ethics framework includes anti-bribery, non-discrimination, confidentiality, workplace safety, and regulatory compliance. These policies are embedded in induction training and supported by a strong governance structure.

Diversity, Inclusion & Human Rights

Commitment to equal opportunity and non-discrimination regardless of race, gender, religion, disability, child labour or forced labour prevention. Our Human Rights Policy is grounded in international principles like the UN Guiding Principles and ILO standards.

Internships at Dilmah

The Dilmah Internship Programme (DIP) offers students the opportunity to pursue an internship based on their current study path, while giving them corporate exposure in an international company engaged in ethical trade.

Submit your CV

“We have been given the opportunity to work on a 3-month rotation basis within key departments. I have learnt a lot these past months; like systems and processes, managing manpower and most importantly working through a pandemic.”

Danidu Codipilly, Intern – Supply Chain

I have grown my personal and interpersonal skills being a part of the DIP. I have managed social media accounts, helped with event planning, prepared reports, sat in key meetings and even pitched ideas that have been taken into consideration.

Kyle Ortiz, Intern – Retail Sales / t-Lounge / Brand Marketing

Vacancies