There is only one man who ever came to my office with the proposal that “I am going to offer you a product to replace your existing product. It will cost three times your existing product. But you are going to like it. You won’t change your selling price. But you will change your whole cafe chain to Dilmah Teas.”
With his charm, cheek, intelligence, and complete understanding of the F&B business Merrill persuaded me serve Dilmah Teas at all the O’Briens outlets in Asia. And in the process became a friend for whom I have the utmost respect and admiration.
Happy Birthday Merrill